Guidebook: Human Service Management Competencies for Social Workers

Social workers and allied professionals need access to best practices on managing public and private service organizations. In 2018, the Network for Social Work Management (NSWM) composed and released a guidebook (2018) of human service management competencies that every experienced and academically trained social worker should know for the successful management of both public and private nonprofit organizations.

• For Professionals, the guidebook provides the framework to four domains: Executive Leadership, Resource Management, Strategic Management and Community Collaboration.
• For University Staff, the guidebook offers a curriculum check-list (coursework, field education, and other educational opportunities) to ensure that social work (MSW) programs offer leadership development for students and professionals.

From the NSWM website:

"These are not intended to be minimum competencies, but are descriptions of the level of practice that are expected of experienced and academically trained professionals. Social workers practicing management at any level are encouraged to review these competencies, making use of the Self-Assessment form available through the Network office, to determine their own skill level and to develop an individual plan for upgrading their management performance."

As a MSW graduate who specialized in management and community practice, these competencies would help professionals, universities, and even state licensing boards develop uniform practice standards for human service management. While prominent organizations such as NSWM and ACOSA (Association for Community Organization and Social Administration) exist to assist macro-practice social workers, more information is needed to better prepare social workers for careers in nonprofit and public management. Many social workers enter the field without considering management as an option. Click here to explore and download the guidebook.

Coronavirus Disease 2019 (COVID-19) Resources

The United States and the global community are experiencing unpredictable and challenging times to combat the spread of the coronavirus (COVID-19). Also known as novel coronavirus, COVID-19 is a respiratory illness that can spread from person to person. It is contagious and has affected people around the world. The most common symptoms include coughing, fever, and shortness of breath.  Other symptoms may include pain or pressure in the chest, lost of taste or smell, inability to wake or stay awake, and bluish lips or face. Senior citizens and people with pre-existing medical conditions (e.g. asthma, diabetes, heart disease, and high blood pressure) are most at risk of becoming severely ill from the virus. As of March 31, 2020, there is no known cure (vaccine) for the COVID-19 virus.

Doctors, health experts and elected officials have warned the public to stay indoors, wash their hands frequently with soap and water, and avoid contact with infected people. Additionally, workplaces have shifted to remote work environments. On the other hand, thousands of workers have either been furloughed or laid off from their jobs. Several governors have instituted stay-at-home orders to slow down the spread of the disease among the population. In general, these are unprecedented circumstances that require focus, support, and relief, particularly for those in need. 

The federal government is helping workers, families, and employers prepare for the COVID-19 virus. On March 27, 2020, President Donald Trump signed into the law the Coronavirus Aid, Relief, and Economic Security Act (CARES) Act. This stimulus package is meant to address the economic failout of the 2020 coronavirus pandemic. Meanwhile, here are a list of recommended sources for Americans to stay up-to-date on the evolving outbreak:

• Centers for Disease Control & Prevention: Coronavirus Disease 2019 (COVID-19)
• Centers for Disease Control & Prevention: Checklist to Get Ready for COVID-19
• Johns Hopkins University & Medicine: Coronavrius Resource Center
• NASPA - Student Affairs Professionals in Higher Education: COVID-19 Resources
• National Association of Social Workers: Coronavirus (COVID-19)
• National Council of Nonprofits: Nonprofits and Coronavirus, COVID-19
• National Governors Association: What You Need to Know about the Coronavirus
• National Institute of Health's National Institute of Allergies and Infectious Diseases: Coronaviruses
• Society for Human Resource Management: Coronavirus Resources
• U.S. Department of Education: COVID-19 ("Coronavirus") Information and Resources for Schools and School Personnel
• U.S. Department of Labor: Coronavirus Resources
• U.S. Small Business Administration: Coronavirus (COVID-19): Small Business Guidance & Loan Resources

Finally, follow your state's guidelines on essential services, social distancing, and travel. Be safe and stay well!